Refund and Returns Policy

  • At Noor Islamic Store, we are committed to providing high-quality Islamic products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, you may request a return or exchange according to the policy below.
  • Returns
    Customers may request a return within 7 days of receiving the product.
    To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
    Items that show signs of use or damage caused by the customer may not be accepted for return.
  • Refund
    Once we receive the returned product, our team will inspect the item to ensure it meets the return conditions.
    If the return is approved, the refund will be processed within a few business days.
    The refund will be issued through the original payment method or another suitable method depending on the payment option used.

Refund and Returns Policy 

If you receive a damaged, defective, or incorrect item, you can request an exchange within 7 days of delivery.
We will arrange a replacement for the same product once the issue is confirmed.

Non-Returnable Items Certain items may not be eligible for return, including:

Products that have been used or washed Items not in their original packaging Products damaged by the customer Shipping for Returns Customers may be responsible for the return shipping costs unless the item received was damaged, defective, or incorrect.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact noorislamicstore.shop.through our website or customer support.